Attention nerds, we have some good news!
Over the past year, we’ve received tons of feedback from you all about the process concerning our online ticketing services. From some people not getting the automated email confirmation, to being forced to use paypal, or to your charge not going through at all.
At first, we thought these were a few isolated incidents due to site maintenance or maybe even user error (I’ll be honest, a few times I just thought it was your fault), but as the issues have grown in numbers and expanded in scope, we have decided that the best course of action is to discontinue using Ticketbase as our event management platform and starting today we will begin the process of weaning off of paypal for online money transfers.
You may have already noticed that we are using eventbrite for our upcoming event and we will continue to do so for the time being.
We truly value your input and thank you for staying engaged through these little hiccups that can become huge annoyances.
Please continue to send us your comments. Your feedback is important and it makes a huge difference. Thank you and we hope to see you again on April 12th for our World Space Party!
Be there and be square,
Ricardo Williams
P.S. We’ve had a few issues with PayPal as well, so we’re happy to now have a large enough reason to not use them.
